/01 · Solutions
Possible solutions.
/01
Incoming orders
Orders received by email, PDF or spreadsheet are read and prepared in the ERP, ready to create.
/02
Supplier delays
Confirmations are tracked, delays spotted and chasers drafted, with the impact on deliveries.
/03
Stock and replenishment
Stock-out alerts and order proposals following the rules in place, for the buyer to approve.
/04
Quality
Non-conformities grouped by cause, with batches, suppliers and actions already taken.
/05
Operations reports
Every morning, what moved the day before and what needs a decision, on one page.
/02 · Execution
Execution example.
/03 · Measurement
Indicators tracked.
Measured before, then every month. No figure promised.
- 01Entry time per order
- 02Order errors
- 03Service level
- 04Stock-outs avoided
/04 · Guardrails
Guardrails.
In the code, from day one.
- An order outside the rules waits for a person before entering the ERP.
- Orders to suppliers stay approved by the buyers.
- Every action is logged, with the original document.
/05 · Systems
Connected systems.
And any tool with an API or files.
/06 · See also
Related functions.
/02
Finance
Matching, collections, expenses and close, every figure tied to its document.
/01
Customer service
Request triage, drafted answers with their sources, first line on chat and phone.