Custom AI systems. From diagnostic to production.
Extra identifies the processes where AI has a measurable impact, from inventory management to customer service. A dedicated engineer builds the solutions inside the company’s existing systems, then supports the teams over time: operations, monitoring, improvements.
/01 · Diagnostic
What the diagnostic can recommend.
The solution follows from the diagnostic. Never from a choice made in advance.
The diagnosticAI agents
/0.1Cases handled end to end, inside existing systems.
Automations
/0.2Flows between systems. No more keying, no more rekeying.
Assistants
/0.3The company’s knowledge, sourced, one question away.
Custom software
/0.4In place of generic software, a tool built around the company. And maintained for it.
AI products
/0.5AI at the core of applications and products.
Process redesign
/0.6Sometimes the best answer is a simpler process.
/02 · Method
Diagnostic. Build. Run.
One team, from the first interview to operations.
/01
Step 1: Diagnostic
The ground, the data, the systems. Every case measured.
/02
Step 2: Build
Built inside the company’s systems. Put into production step by step.
/03
Step 3: Run
Operated, monitored, improved. Over time.
/03 · Use cases
Every function. A system built for it.
/01
Customer service
Request triage, drafted answers with their sources, first line on chat and phone.
/02
Finance
Matching, collections, expenses and close, every figure tied to its document.
/03
Legal and compliance
Contract review against the legal playbook, deadlines, compliance questionnaires.
/04
Operations
Orders keyed into the ERP, supplier delays, stock, quality and schedules.
/05
Sales
Qualified leads, prepared meetings, an up-to-date CRM, answers to tenders.
/06
Internal knowledge
An assistant that answers the teams from internal documents, sources cited, permissions respected.
/04 · Example
Supplier invoice matching.
/05 · Security
On existing infrastructure, under internal control.
Client infrastructure
The company’s cloud or servers, behind its own access controls.
Code and data ownership
Code handed over in the company’s repository. No lock-in.
Model choice
Claude, GPT, Mistral or open source, depending on the task and the constraints.
A person decides
Every outward action (sending, publishing, paying) follows permissions set by the company.
/06 · Team
A team that builds and runs AI in production.
Engineers and entrepreneurs. École polytechnique, HEC Paris, UC Berkeley.
Education
École polytechnique, HEC Paris, UC Berkeley, Sciences Po, UCL
Founders
Method
An engineer embedded in the business teams
Control
Permissions and a log of every action
Models
Claude, GPT, Mistral, open source
Ownership
Code and data owned by the client